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When I tried telling them again how completely dissatisfied I was and asked to speak to someone who had authority to issue a refund, I was told there was no one else to talk to.
A new batch of dating services are cropping up that push back on the infamous swipe. The concept of swiping through profile pictures became a new normal for dating apps -- but it places the emphasis on physical appearance in the search for love, or hookups.
I don't even think they read how you describe yourself and what you are looking for.